1. Are the jewelry items prone to discoloration upon contact with water?

In order to address this inquiry, we will provide insights into the materials used in our jewelry, as we offer a variety of options.

• Stainless Steel, for instance, remains resistant to discoloration and can be comfortably worn during activities such as showering and swimming.
• The same resilience holds true for Sterling Silver, S925.
• However, we also feature jewelry crafted from gold-plated materials, mostly these items are statement accessory. It is advisable to prevent these decorative pieces from coming into contact with water.

2. Do the jewelry pieces undergo discoloration when they remain unexposed to water?

This is not a concern for Stainless Steel and Sterling Silver jewelry. Nonetheless, with gold-plated jewelry, discoloration may occur due to perspiration from your own skin or exposure to chemicals.

3. What if the item I ordered didn't fit well? 

Items that don't fit can be returned at any time. However, specific conditions and terms apply. For the exact terms and conditions, please refer to our return policy.

4. Can I exchange an item if I've purchased the wrong size?

It depends on when you realize you've ordered the wrong size. Is it right after you've placed an order? Contact us! In most cases, we can still make adjustments for you.

If it's after your package has been shipped, unfortunately, it's not possible anymore. At Sparklyna, we don't have the option to exchange items 'directly'. If you still want a different size, return your item and send us an email in advance specifying the item / size you'd like. This ensures you won't miss out on an item, and we might be able to set it aside for you. For the complete return process, please visit the following page.